Turn happiness into results
Make your customers' opinions count. Transform feedback into unique experiences and greater profitability for your business.
Know your customers' emotions in real time.
Feelback is a tool specially designed for organizations to quickly and easily monitor customer feedback, analyze and take quickly and easily monitor customer feedback, analyze it and take measures to improve it, which instantly translates into more sales. measures that instantly translate into more sales.
Measurement
in real time
Surveys
Simple
Multiple
Versions
Function
Offline
Multi-Devices
Dashboards
Improve your quality of service and customer loyalty.
Dashboard
Analytics
Questions
Sources
People
Visualize in real time how your organization's customer satisfaction is; you can filter by date ranges, devices and/or branches.
Through Feelback's analytics module, you will be able to know the peaks of greater interaction, and which require more attention to maintain a good quality of care.
Create simple questions, with or without variations, to measure the different topics of your organization. You can create as many questions as you need and assign them to your campaigns and/or devices.
You can activate as many sources as you need to obtain data and measure your organization's customer satisfaction. Choose between: FeelApp, FeelStand, FeelWeb, FeelMail or FeelApi.
As you collect data from your customers and/or users, you will be able to have a complete log of their data and interactions with your different types of surveys.
Visualize in real time how your organization's customer satisfaction is; you can filter by date ranges, devices and/or branches.
Through Feelback's analytics module, you will be able to know the peaks of greater interaction, and which require more attention to maintain a good quality of care.
Create simple questions, with or without variations, to measure the different topics of your organization. You can create as many questions as you need and assign them to your campaigns and/or devices.
You can activate as many sources as you need to obtain data and measure your organization's customer satisfaction. Choose between: FeelApp, FeelStand, FeelWeb, FeelMail or FeelApi.
As you collect data from your customers and/or users, you will be able to have a complete log of their data and interactions with your different types of surveys.
Achieve customer satisfaction in 3 simple steps.
Ask
Ask simple questions to get quick information from people.
Analyze
All information is tabulated and analyzed in real time, including alerts for negative responses.
Improvement
By analyzing the information and implementing changes, you will be able to look for new areas to repeat the process and maintain the improvement cycle.
Ask simple questions to get quick information from people.
All information is tabulated and analyzed in real time, including negative response alerts.
By analyzing the information and implementing changes, you will be able to look for new areas to repeat the process and maintain the improvement cycle.
INDUSTRIES
WEB SITE
Know the sentiment generated by your website content and transform users into happy customers.
RH
Strengthen the human resources in your organization and measure the organizational climate.
DELIVERY
Equip your delivery area and measure customer sentiment on your deliveries.
HOSPITALITY
Improve guest feedback inside and outside your hotel by taking preventive action before a bad review affects you.
EVENTS
Analyze the effectiveness of your events and implement improvements in real time, making it the perfect experience.
HEALTH
In the hospital, clinic or doctor's office, you will be able to obtain the level of feeling clearly and quickly.
CARE FACILITIES
Know the areas of improvement in your store, workshop or where you serve people before it impacts your numbers.
Know the sentiment generated by your website content and transform users into happy customers.
Strengthen the human resources in your organization and measure the organizational climate.
Equip your delivery area and measure customer sentiment on your deliveries.
Improve guest feedback inside and outside your hotel by taking preventive action before a bad review affects you.
Analyze the effectiveness of your events and apply improvements in real time making it the perfect experience.
In the hospital, clinic or doctor's office, you will be able to obtain the level of feeling clearly and quickly.
Know the areas of improvement in your store, workshop or where you serve people before it impacts your numbers.